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Property Information

TAO Riverside Residence is a centrally located 4-star urban-style design hotel and short stay accommodation situated right on the lively Sisowath Quay riverfront in Phnom Penh, Cambodia. TAO Residence is designed to cater to discerning travellers of all standing who want more than just a hotel room. TAO Riverside Residence invites you to experience the variety of new and uniquely designed spacious river-front accommodation available with balconies and amazing views, at one of the best locations in Phnom Penh.

Book direct with us and always have the best available rate! Visit our website www.taoresidence.com.


Property Name: TAO Riverside Residence

Street Address: #1, Street 144 Corner Sisowath Quay

Apt, suite, floor etc. : Duan Penh

City : Phnom Penh

Postal Code : 12204

Contact Name: Leo Mulder

Phone: +855 (0)12 211 512

Email: frontdesk@taoresidence.com

Amenities
  • ATM on site
  • Baggage storage
  • Concierge
  • Elevator
  • Foreign currency exchange
  • Laundry service
  • Lounge
  • Photocopying services
  • Printer
  • Room service
  • Welcome drink
  • 24-hour check-in
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • Bottled water
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Common areas disinfected daily
  • Daily Housekeeping
  • Delivered food covered securely
  • Designated smoking area
  • Doorman
  • Express check-in / check-out
  • Face masks available for guests
  • Family rooms
  • Fire extinguishers
  • Food can be delivered for in-room dining
  • Food delivery
  • Guest accommodations disinfected between stays
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Internet
  • Invoices
  • Key card or motion-controlled electricity
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Non-smoking rooms
  • Outdoor furniture
  • Safety deposit box
  • Security alarm
  • Self-service laundry
  • Shuttle service
  • Smoke alarms
  • Smoke-free property
  • Soundproof rooms
  • Taxi service
  • Ticketing service
  • Tour Assistance
  • Towels changed upon request
  • Wine / Champagne

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Late Check-out Hour: 5:00 PM

Late Check-out Fees: $30.00

Late check-out (after 12:00 PM and before 5:00 PM) may result in a fee.

Property and Cancelation Policies :
3 Days cancellation policy during low season
7 Days cancellation policy during normal and high seasons
       
14 Days cancellation policy during festive season

No show is 100% payment of the stay
The cancellation policy agreed or on your confirmation will apply

We understand issues with traveling post COVID. Please just keep us informed and reply to this email if anything changes to your trip and we will find a solution. 
Terms and Conditions

- All prices mentioned are in US dollars and inclusive of all service charges and (local) taxes unless stated differently.
- Due to unforeseen circumstances, TAO Riverside Residence reserves the right to allocate your booking to a similar room type of equal style & tariff.
- Tariffs apply for additional guests staying in the room so please advise TAO Riverside Residence and make the necessary payment.
- All accommodation at TAO Riverside Residence are non-smoking. Smoking is allowed in designated areas.

Payment Policy
Guests are required to pay for their booking with US Dollar or local currency KHR Riel in cash or with a credit / debit card at the time of check-in. When you pay with credit or debit card we need to charge a 3,5% bank fee. We accept all major credit cards Master/Visa, American Express, JCB, Union, PayPal and cash in several different currencies for payment. We also accept ABA Bank transfer or QR payments. Reservations are only guaranteed with a valid credit card. No deposit required. TAO Residence does not take a deposit and never charges a credit card without the presence or written consent of the card holder. 

Please find attached to this email our detailed Hotel Terms & Conditions.

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